Question to those who own small/growning businesses.

I am in the process of starting a technology company, which I am hoping will provide small and growing businesses with networking, telecom, system integration, storage, web, desktop, email, printing/fax/scanners, CRM, and other managed services.



Now my question to those reading is this. What is the absolute most important technology need that you as a small and growing business have, and what is the allotted money set aside for such service?