mercredi 29 octobre 2014

Credit card fraud codes

Are there anyone out there in the credit card merchant services business that can assist?



I just got a 'DRAFT RETRIEVAL PRENOTIFICATION" letter. I got a reason code: 33.



I personally remember this transaction in question. They bought the item, provided a driver's license. I wrote them an invoice with all the information from the ID. Their sales draft is swiped and signed.



I just faxed over a copy of the sales draft and invoice. What do I do now? And will this work in my favor? These merchant services/card issuer's are not very merchant friendly. I don't know what else to do to make sure the buyer is legit. They have ID, I swipe the card and have them sign it.




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