So my partner entered in an online order from the FAA. He sent her an email with a ship date. It turns out she needs it for a training class on the day it's scheduled to ship. She didn't read his email but confirmed she had it. Then she hung up on him.
Mind you this is the FAA. I hold them to a higher standard of professionalism than other types of customers.
We have a 20% restocking fee policy, which I almost never use. Might actually use it here, or at least push it to piss her off more than she already is.
I'll probably just cancel the order, but jeez, some people...
Mind you this is the FAA. I hold them to a higher standard of professionalism than other types of customers.
We have a 20% restocking fee policy, which I almost never use. Might actually use it here, or at least push it to piss her off more than she already is.
I'll probably just cancel the order, but jeez, some people...
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