We have customers who sometimes apply for our services but either lie on their application or cancel on us before we even complete their review. Taking our time, efforts and resources into consideration, we want to charge an application fee.
Is it necessary to have the customer sign off on anything agreeing to this, or can we simply keep this policy published on our website and tell them over the phone?
We anticipate that by having the customer sign off on such an agreement would deter all potential applicants from applying.
Is it necessary to have the customer sign off on anything agreeing to this, or can we simply keep this policy published on our website and tell them over the phone?
We anticipate that by having the customer sign off on such an agreement would deter all potential applicants from applying.
via Small-Business-Forum.net http://www.small-business-forum.net/managing-your-business/10389-charging-fees-listed-website.html
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