vendredi 29 janvier 2016

Pay Pal settles class action lawsuit concerning improperly handled disputes

Anyone who has had a Pay Pal account for a while has probably had at least one dispute. How Pay Pal handles disputes by immediately putting a hold on the funds before the outcome is determined is one of the main reasons they are hated by so many small business owners.

I just got a notice that they've settled a class action suite concerning this and other things that affects anyone who has had an account between April 19, 2006 and Nov. 5, 2015. If you're eligible to file a claim, you would have gotten an email, so check your inboxes if you'd had an account during that time and had to go through this dispute process.

Quote:

A settlement has been reached in a class action in which the plaintiffs allege, among other things, that PayPal improperly handled disputed transactions on PayPal accounts and improperly placed holds and reserves on accounts or closed or suspended accounts. Plaintiffs also allege that PayPal failed to provide annual error-resolution notices and monthly account statements under the Electronic Fund Transfer Act.

You are a member of the Settlement Class if you had an active PayPal account between April 19, 2006 and Nov. 5, 2015. Certain Settlement Class Members who had a hold or reserve placed on their account and/or who had their account closed or suspended by PayPal are eligible to receive a monetary payment upon submission of a valid claim form
https://view.paypal-communication.co...b7cd01e024017/


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