mardi 26 janvier 2016

What would you do if this happened?

Let's say you owned a chain of retail stores, and one night you had the following experience when visiting one of the locations. You arrive to the store, and it's manager has closed it's doors and began to close up shop a half hour earlier than he's/she's supposed to. You look inside the stores glass doors, and can see him/her and begin to knock. As a result of closing the stores doors and beginning to close up shop he's/she's cost you potential sales, reputation, and employees have gone home earlier than they're supposed to. He/she sees you knocking, and doesn't react to it kindly. He/she runs up to the doors, opens them violently, curses you to get off of the property, threatens to call the police. and slams them shut and leaves the property through a side exit you can't get to and goes home after finishing up closing up shop.

How would you handle the situation? Would you fire the employee? Reprimand him/her in another way? If so, in what way? By yelling at him/her? Screaming at him/her? Cutting his hours? Pay? Doing nothing? Firing whoever hired him/her? Reprimanding the person in another way? If so, what way? Why would you do any response to any of the mentioned? If you'd do nothing to anyone? Why?


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