dimanche 28 août 2016

Messy situation

I have a messy situation and I'm not sure how to best handle it.

I started a business with $0 while broke and homeless 12 months ago. Today, we're a team of 12 in our own office. It's a commercial cleaning business in California.

Initially, I was doing the cleaning work myself but as we started to grow I brought on independent contractors to help with the load. I'm trying to build a business for the long term and offered everybody equity including the problem contractor I write about below. All the contractors signed paperwork agreeing to vest equity over four years.

One of the contractors after a few months cleaning wanted to work in the office with me instead of cleaning. He's a smart enough guy. I couldn't afford an office person and told him that. He was homeless like me, and said it would be ok if I paid him enough to get by and get caught up when/if the business is getting more successful. I could use the help so agreed to it.

We've had month on month growth but I'm still not able to pay myself much of a wage yet. A few hundred dollars a month at most. Every penny in revenue is covering the service workers payroll, office rent, van rental, and other costs of doing business. Last month we did just under $20k in revenue. I'm still homeless, I view it as my time will come later on... We're about to release new technology that will give us a massive advantage over our local competitors.

This pay as we can arrangement with the contractor has been going on for 8 months and we're now right at the one year cliff we put into the equity agreement. From what I can see, mostly he actually works around 2 or 3 hours per day, and the rest of the time he's on his mobile phone reading websites. We've spoken about this, how I'm not too happy about him sitting in the office not working and only causing a distraction by being there. I'd prefer he wasn't here if he wasn't working. Each time that conversation comes up (maybe every 2 months) he does better for a while.

In the past 8 months I've given him around $4,500 and he claims there's another $12k owed. Sometime recently he must have logged into our time tracking software and logged the hours he claims we owe him as typically he never logged in daily to record the hours worked when he was here. Today, he came in with a crappy mood. He demanded that I either pay him $12k now, or agree to a payment plan with interest. I said I'd agree to a payment plan but not to interest. He wasn't interested so started shouting he's holding all the cards and is going to sue me. I told him to leave the office and come back when he'd calmed down. He asked if he was fired to which I said no. I asked if he'd quit to which he said no. However under the hostile environment it can't go on as-is. As he was leaving he took a laptop that belongs to the company. He never usually takes it with him. I told him he can't take it, that it's company property and he's not authorized to take it offsite. He took it regardless, then said he was going to sue me again claiming he can take my equity in the company.

Other than this messy situation with one person, everything else in the business is done by the book. The cleaners are all paid for the hours they work, we're registered with the state of CA and Board of Equalization (as we resell supplies too). We're currently in the process of changing the workers from W9 to W2. That begins on Sept 1.

Any advice about this mess I can get here would be helpful. Thanks in advance.


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